Get help with Grandma's Toolbox
Need help, found a bug, or have a feature request? Email apps@katr.com. We read every message.
Where is my data stored?
On your device only. Grandma's Toolbox has no account, no internet permission, and nothing you enter is sent anywhere.
My timer was late or did not make a sound.
Check that notifications are allowed for the app in your phone's settings and that the volume for notifications or alarms is up. Some phones delay alarms to save battery:
in the phone's battery settings, allow Grandma's Toolbox to run without restrictions. See "A timer was late or silent" in the How-To.
Do timers keep running when I close the app?
Yes. Each timer sets an alarm on your phone, so it rings at the right time even if the app is closed or the phone restarts. If a timer ended while the phone was off, the app tells you when you open it.
Why does the recipe scaler not scale my cooking times?
Cooking times do not grow in step with the amount. Check the dish as it cooks.
Are the ingredient weights exact?
No. They are typical weights per cup, and the app says so wherever it uses them. Brands and how you scoop change the weight, so weigh yours to be sure.
How do I get Pro back on a new phone?
Sign in to Google Play with the same account and install Grandma's Toolbox. Pro switches on by itself when the app starts. If it does not, open the menu, choose Settings, tap the Free version card and then Restore purchase.
What do the tips do?
Nothing in the app changes. Support the developer in the menu offers a few optional one-time tips through Google Play. They help me keep improving the app.
Is the app certified for gluten-free, allergy or food-safety use?
No. The gluten-free mode helps with the arithmetic of a formula. It does not certify anything as gluten-free and gives no allergy, medical or food-safety advice.
How do I move my data to a new phone?
Android's own device backup, when you have it turned on, restores the app's saved settings and timers when you set up a new phone from your Google account.
There is no separate export in this version.
Email apps@katr.com with your device model, Android version, and the steps to reproduce the problem.